pure roon

According to German online music retailer MusicLoad 3 out of every 4 (75%) customer service calls are related to DRM or problems caused by DRM.

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In a business where the major music labels expect to be paid well for their source material, the costs of supporting DRM are borne entirely by the music retailers. If the labels’ love affair with DRM is hurting the companies trying to make a go at selling music online, something is horribly wrong.

As greedy record labels cling ever more desperately to DRM as a legitimate way of trying to retain business, they are destroying the retailers trying to sell it. In any area of business we all know how important distribution can be, there is no point in selling what you may see as the perfect product if you can’t get it to your customers, also another pretty handy rule, as far as I know, is, listen to your customer. If they are telling you what they want, it’s probably a good idea to take heed, however lightly.

Well the record labels know they have missed the boat and they should have embraced the online and digital revolution when it began to snowball 5 maybe 10 years ago, but instead they decided to milk their cow for every last drop, hoping they could hold off the online revolution for a few more trickling years. However as every liberal leftie (hmm like me I suppose) knows, when the people shout the people generally get, and if they can’t do it legally they will turn to other means.

What normally happens when you put a sign next to some grass saying ‘Please do not walk on the grass’? People still walk on it, they will always walk on it. The only way to get round it is to put a path where most people walk, maybe the music record labels should concentrate on laying new paths rather than hiring more groundsmen?

Posted: Wednesday, October 31st, 2007 at 11:30 pm or 10 months, 1 day ago.
Thought: Mistfits.
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Tags: complaints, drm, germany, music labels